Chatforma

An Established IT Company at an Early Stage

About Us

Chatforma is a multifunctional chatbot maker widely known in Russia and the CIS. With it, you can automate the process of communicating with customers, increasing sales. You can create a chatbot in just ten minutes, even without any programming skills.

We have been working in the market for a long time and managed to acquire not only a highly professional staff of specialists, but also a large customer base. With the help of Chatforma, bots for hotels, gyms, dance schools, food delivery services, and professional photographers have been created and launched. Whatever your business is doing, with our help you can definitely create bots and automate the process of communicating with customers!

Now our company has entered a new stage of development — we created a blockchain-based internal currency called C-BOT (CBT), which can be exchanged for company services, after receiving the most favorable conditions of cooperation. The CBT token will appear on cryptocurrency exchanges soon, and its price will increase as the company develops, but in the meantime, you have the opportunity to get to know us and our company better and make the right investment decisions!

Chat bot function

Chatbots built with Chatforma allow you to connect messengers with third-party services, such as calendars or CRM systems. They can communicate with customers via text messages, as well as provide them with various photo materials, convenient order forms or registrations. When a customer places an order, company employees automatically receive all necessary notifications to provide services.

The chatbots created by us are suitable for use in any field. If it is important for a company to establish competent communication with customers, Chatforma will help. Chatbots in no way replace support services, but help optimize their work and allow you to stay in touch 24 hours a day.

Platform operation

Chatforma integrates with data from more than 2,000 services: Google Sheets, MySklad, Gmail, Slack, etc. Users can test drive constructor — our site has a test mode that lasts 15 days. There you can also find all the necessary instructions, video files and materials that explain in detail the algorithms for creating an effective chat bot.

our advantage

We have experience in various market segments — more than 74,000 bots have been created using the functionality of our platform. You can get acquainted with the most interesting and successful ones in the Cases section of our website. Chatforma functionality allows you to create chat bots of any complexity, both for personal websites and for any messenger.

In other words, the Chatforma service will allow you to automate most of your typical business processes. Bots created with it will be able to perform a number of routine tasks. More than 2,500,000 people are already using the bot created by us.

What are chatbots and how do they help businesses?

Today we want to talk about virtual interlocutors that allow businesses to optimize information management, as well as increase revenue levels. Chatbots are a great substitute for a technical support operator, manager or operator. Bots can perform routine tasks, freeing up time for specialists for more complex and creative work. In this article, we will try to understand what a chatbot is and what its advantages are for different types of businesses.

What are bots and chatbots?

Bots are programs that automatically perform certain actions according to a given algorithm. Its function is to do monotonous and repetitive work as quickly as possible.

Chatbots are robots that can communicate with you on messengers or social networks. Interaction takes place in a normal dialogue box, exactly the same as when talking to a direct interlocutor. The only difference is that chatbots often use predefined phrases.

These virtual interlocutors can be in touch 24 hours a day and even remind themselves if the user forgets about the dialogue. Chatbots can replace all services and support services. They simplify interaction with users by answering questions in the following categories:

General information about operating modes.
Collect user data via forms for infobusiness.
Order acceptance.
Distribution of news and notifications.
Answers to FAQs.
User segmentation for special offer distribution.
Input.

We’ve compiled a list of niches where chatbots can be the most effective:

Organization of events (conferences, seminars, festivals).
The service sector (beauty salons, car services, sports clubs).
General catering (restaurants, bars, cafes).
Food delivery.
Online store.
Online learning, etc.

Use of chat bots

Chatbots serve as the primary tool for lightning -fast interaction with potential customers and regular customers. They solve two groups of problems:

conversions and sales. It is an algorithm for communicating with potential customers and repeat customers. The goal is to direct the user to a purchase.
Reduces the load on the help desk and hence reduces costs. Such algorithms answer common questions and help users solve their problems.

There are many applications for chatbots. Let’s talk about each in more detail. The first is the use of a chatbot as an application where you can get all the necessary information about the company, its services and products, and also have the opportunity to leave a service request or write a review. You can also embed blocks with frequently asked questions and answers here. According to Google, 65% of people do not want to communicate with companies over the phone, they prefer to interact online, so it is necessary to give them this opportunity.

The next area is marketing. Through the introduction of loyalty systems, mail and other functions, chatbots are turning into powerful machines for promoting companies.

Another area of application for bots is standalone products. For example, a fitness club could create a chatbot that would act as a personal trainer and could develop individual training systems for users and monitor their implementation. Such bots will perfectly complement the training process in the gym and bring income to the company.

The fifth area of implementing bots is the automation of the company’s internal business processes. For example, in a marketing agency, a chatbot can generate daily reports on all advertising campaigns for a given project and send them to the appropriate employees.

So, the benefits of using chatbots in business are as follows:

Entering the messenger audience means working with clients where they already exist.
Save employee time by automating processes.
Increase sales through the use of newsletters.
The chatbot can act as a sales manager periodically providing useful advice and talks in an unobtrusive way about the company’s products.
Collect feedback from clients.

New areas of the company: bot arbitration

Chatforma is constantly evolving!

Our company is developing rapidly, therefore, it constantly opens up new areas for the implementation of business strategies. Chatforma’s next areas of activity include:

Development of own token . For a more efficient and inexpensive settlement, we are creating our own internal currency based on the Blockchain called C-BOT (CBT), for which you can purchase the services of the company. In the future, the CVT token will appear on cryptocurrency exchanges.

General development of the company. The challenge is to scale existing chatbot services to make them more useful to members of the crypto community. In addition, we want to create libraries for Bounty and Airdrop programs, as well as for public coin offering events, to add services related to investments and trading strategies.

Arbitrage trading is a new profile direction, which implies not only the development of existing functionality, but also the introduction of fundamentally new opportunities for our clients . One of the goals for the near future is to develop an arbitrage bot that will allow users to earn on cryptocurrency without having any trading skills or experience. The bot will carry out operations on its own.

The company plans to use an arbitrage bot to profit by capitalizing on market inefficiencies. We chose the arbitrage trading strategy because it is the least risky trading strategy compared to other trading strategies.

What is arbitrage trading?

Arbitrage trading is making money on the difference in prices of digital assets. Traders can track it manually, which is very time consuming, or use special software, which is more efficient, as it allows arbitrage around the clock and instantaneous transactions.

There are several types of arbitration depending on the degree of automation:

manual arbitrage , when a trader independently tracks the price difference, creates orders and transfers funds between sites;
monitoring through a bot — a specially configured bot analyzes prices on the sites and informs the user about profitable pairs;
automatic arbitrage — an exchange bot or service conducts transactions automatically. The bot is configured to track prices, place orders, transfer coins to one or another exchange and sell them there. You can write a bot yourself or buy one.

Cryptocurrency arbitrage is a plastic type of trading. Each user can customize it for themselves using different strategies. Among the most popular are the following:

Simple arbitrage. The task is to buy a certain asset on one exchange cheaper, and then sell it on another trading platform for a higher price. You can monitor the arbitrage of cryptocurrencies by comparing the prices of crypto exchanges.
Scheme with conversion. In some cases, when buying a coin, income can be increased by first transferring it to another asset. The strategy can be applied when an arbitrage specialist has an opportunity to earn on the conversion of assets within the exchange. Example: $10,000 can buy 1 BTC. 1 BTC is equal to 42786 XRP. 42786 XRP, in turn, due to the difference in rates, can cost more than the initially invested $10,000. Many more cryptocurrencies can participate in the scheme than described in the example.
Work with exchange deposits. For arbitration, you will need to create accounts on the trading platforms of interest and replenish wallets in advance. At the moment when a cryptocurrency rises in price on one exchange, and becomes cheaper on another, you need to carry out the following operation: buy where the price is lower and sell where the rate is higher, and then equalize the deposits.

Cryptocurrency arbitrage has a number of advantages, the main of which are:

The ability to earn quickly and a lot.
Unlimited income. There are no limits on the number of transactions.
The widest scope. The arbitrage specialist always has a lot of options for making deals.
Arbitration may be anonymous. To do this, you need to use privacy-oriented platforms. For example, Stormgain. This site is also convenient to use for monitoring cryptocurrency arbitrage.